最近修訂日期:2018年5月15日
介紹
歡迎您使用騰訊的服務!我們能夠為用戶提供多樣化的服務。您使用我們的產品和服務(「服務」或「我們的服務」)須受本《服務條款》(「本條款」)所限制,請詳細閲讀。
多謝您詳細審閲本條款,希望您對我們的服務感到滿意。
如果你對本條款有任何疑問或您希望就本條款向我們發出任何通知,請通過termsconditions@qq.com聯繫我們。
遵守本條款
如您是全球任何地方使用我們服務的用戶,則此等條款適用於您,除非您是以下任何類別的使用者:(i)在中華人民共和國使用我們服務的用戶(不論任何國籍);(ii)在全球任何地方使用我們服務的中華人民共和國公民;或(iii)在全球任何地方使用我們服務的中國註冊公司。倘若您是任何上述類別的用戶,您使用我們服務時適用 《服務條款(中國用戶)》的條款。
請參閲本條款及我們的政策和指引,藉以明瞭您可如何使用我們的服務及在什麽情況下不可使用我們的服務。您使用我們的服務時,不論身在何處,必須遵守本條款,並只可按照適用法律和規例所允許而使用我們的服務。
如您不同意本條款,則必須停止使用我們的服務。
訂約實體
您使用我們的服務,即表示同意與Tencent International Service Pte. Ltd.(一家位於10 Anson Road, #21-07 International Plaza, Singapore 079903的新加坡公司)(「我們」)簽訂本條款。
我們可在某些特定服務條款中規定,您使用我們某項或多項服務(相關特定服務條款適用)時,是與我們某一家關聯公司(而非Tencent International Service Pte. Ltd.)訂約。在上述情況下,相關特定服務條款會明確相關的訂約實體,而本條款的所有條款及細則(除上一段外)藉提述而被納入該等相關的特定服務條款。
有關本條款的其他條款
如您未滿13歲,則不得使用我們的服務。如您介乎13至 18歲(或在您的司法管轄區會被視為未成年人的有關年齡),您的家長或監護人(以其本人和您的代表身份)必須同意本條款,您才可使用我們的服務。
如您代表一家公司、合夥公司、組織、政府或其他機構(您的「機構」)使用我們的服務,您須保證已獲授權如此行事,並獲授權促使您的機構受本條款所約束。在上述情況下,「您」將包括您的機構。
我們可能將本條款翻譯成多種語言。如本條款的英文版與任何其他語言的版本有任何差異之處,將以英文版為準(在存在差異的範圍內及在適用法律和規例允許的範圍內)。
額外條款和政策
我們提供多樣化的服務,因此您使用我們所有服務或特定服務時,本部分或者不時向您告知的所載的若幹額外條款和政策可能適用。本額外服務條款和政策全部構成本條款的一部分,並納入本條款之內。
特定服務的額外條款
我們有專為使用某些服務而設的額外條款(如我們向您發出的通知所述),您使用這些服務時必須遵守這些額外條款:
額外政策
下文載有您使用我們的服務時必須遵守的特定政策:
特定國家的額外條款
如您是以下國家的公民或常住居民,您使用我們的服務時亦適用以下的特定國家條款:
不一致之處
在任何額外條款或政策與本條款有差異的範圍內,有關額外條款或額外政策將適用,但該等額外條款或額外政策(除非在該等額外條款或額外政策另有明確訂明則例外)不會修改本條款的以下部分:
「修改條款與我們的服務」;
「我們的知識產權」;及
「對我們的服務負上法律責任」。
然而,在任何特定國家條款與本條款、或任何額外條款或政策有差異的範圍內,不論本條款任何部分牽涉其中,有關特定國家條款應適用。
修改條款與我們的服務
我們可能不時修改本條款,故請不時返回本條款翻查。
此外,由於我們的服務和用戶經驗不斷逐步發展,我們可能不時(並在適用法律和規例允許的範圍內)增加、變更或刪除我們的服務項目(包括是否免費提供某服務),或暫停或完全終止某服務。
我們若認為本條款或我們的服務的任何修改是合理重要的修改,我們將在修改生效前通過我們的網站、與您直接通訊或以其他方式通知您。
在我們修改本條款或我們的服務後,不論我們有沒有發出通知,而您仍繼續使用我們的服務,即表示同意被經修訂的本條款所約束。
您的賬戶
您可能需要向我們開立賬戶以進入並使用我們某些服務,如特定服務賬戶或QQ號碼。
您使用您的QQ號碼除了受本條款所限制外,亦受《QQ 號碼政策》所限制。
您的賬戶乃是您的個人賬戶,您不得饋贈、借出或轉讓任何其他人,或以其他方式允許任何其他人進入或使用您的賬戶。您在我們的服務範圍內採用的賬戶名稱、用戶識別號和其他識別資料,均為我們的財產,在您的賬戶不論何故被您或我們終止或撤銷後,我們可以取消、取回和重用該等資料。
您須負責: (i) 保管用以進入您的賬戶和我們的服務的任何密碼,及 (ii) 承擔通過您的賬戶對我們的服務所作出的一切使用行為。如您發現或懷疑您的賬戶或密碼已被洩露,必須盡快(如為QQ號碼,請按《QQ 號碼政策》所示的聯絡方式)通知我們。除非我們已接獲並確認收到您向我們發出關於您的賬戶/密碼被洩露的通知,我們會視所有在我們的服務內對您的賬戶的使用均是由您作出。
撤銷賬戶
您亦可撤銷您的特定服務賬戶- 有關其他指引,請參閱相關的特定服務條款。
付款
您可以不時在我們的服務上支付服務費(無論是支付給我們或者第三方),作為您使用我們服務的一部分(包括我們提供的服務,或在我們的服務範圍內提供的某些額外服務項目)。我們的特定服務條款載有該等付款適用的其他條款(包括有關退款(如有)、賬單安排和欠繳服務費的任何後果)。您必須遵守所有有關向我們付款的相關條款。
您的內容
當您使用我們的服務而提交、上載、傳送或顯示任何數據、資料、媒體或其他內容(「您的內容」)時,您知道並同意:
您將繼續擁有您的內容,並對您的內容負責;
我們不會將您的內容賣給任何第三方;
我們收集、處理及使用您的內容須受我們的《私隱政策》所限制;
您授權我們和我們的關聯公司使用您的內容(我們無須向您支付費用或收費),包括以您的內容製作衍生作品、公開展示及公開表演您的內容,作為提供、宣傳、發展和嘗試提升我們的服務之用,包括您提交您的內容所使用的相關服務以及我們現時或日後可能提供的任何其他服務;
我們可使用您就您的內容所提供的名稱(不論是否您的賬戶名稱、真實名稱或其他名稱);
在使用您的內容作該等用途時,只要您的內容已納入您所用由我們提供的服務內,我們和我們的關聯公司可以在全球各地於任何媒體,並通過任何發佈方法,包括日後發展的媒體和方法,複印、複製、主理、儲存、處理、改寫、修改、翻譯、履行、發佈和刊登您的內容;及
我們可以與協助我們提供、宣傳、發展和提升我們的服務的第三方分享您的內容,但我們不會將您的內容售予該等第三方(我們的關聯公司除外),作其本身用途(即與我們的服務無關的用途);
在提交您的內容時,您需遵守本條款,包括我們的《允許使用政策》。
此外,您同意我們和我們的關聯公司(須受本條款、我們的《私隱政策》和適用法律和規例所限制):
可以在您停止使用我們的服務後,保留並繼續使用您的內容 - 例如,您已與我們的服務的其他用戶分享您的內容;及
可能需要保留或披露您的內容,以便遵守適用法律和規例或遵從法院命令、傳召或其他法律程序,我們和我們的關聯公司也可以因應政府當局、執法機構或類似組織(不論是否設於您的司法管轄區或其他地區)的合法要求而披露您的內容;及
我們可能為了強制執行本條款、保護我們的權利、財產或安全或我們關聯公司、我們的服務的其他用戶的權利、財產或安全而需要披露您的內容(包括與您在我們開立的賬戶有關的任何資料)。
您理解即使您要求從我們的服務刪除您的內容,但基於技術和行政問題,我們可能需要若幹時間才可完成,或甚可能無法完成,例如,我們可能無法阻止任何第三方儲存或使用您已經通過我們的服務公開的您的內容。
我們保留權利可就任何理由(包括在我們認為適當時或適用法律和規例所規定)阻截或刪除您的內容。
對您的內容負責
您須對您的內容負上全責,我們建議您在任何時間均保存該內容的後備檔案。您必須在任何時間確保:(i) 您具備所需權利提交、傳送或顯示您的內容,並授予我們本條款所載的權利;及 (ii) 您的內容(和我們根據本條款使用您的內容)沒有侵犯或違反任何人的權利或觸犯任何其他適用法律或規例。
侵權
我們會對聲稱的侵權(包括對知識產權的侵犯、誹謗和對於其他民事權利的侵犯)的通知或者其他訴求和要求作出反應。如果您有任何類似的對侵權相關的擔憂,請聯繫termsconditions@qq.com。
第三方內容和服務
我們不會對提交給我們的服務的任何內容,或由我們的服務傳送、顯示或連結的任何內容(包括任何您的內容或我們的服務的其他用戶或我們的廣告商所提供的其他內容)的合法性、準確性或可靠性負責,也不會就此給予認可、支持或保證。您確認知曉並同意,當您使用我們的服務時,您有可能會遇上不準確、誤導、誹謗性、令人反感或非法的內容。凡因您依賴或使用任何從我們的服務獲得或取得的內容而產生的風險,一概由您自行承擔。對於您因使用我們的服務而獲得或取得的內容,您使用我們的服務並不賦予您任何於該等內容或對該等內容的權利。
我們亦不保證任何通過我們的服務授予、提供、宣傳或連結的第三方服務的質素、可靠性或適當性,我們也不會就您該等第三方服務的使用或您與該等第三方服務的關係負責。如您通過我們的服務進入第三方服務,您必須遵守該等服務適用的任何條款和條件。
我們可能審閱(但不承諾一定會審閱)通過我們的服務提供的內容和第三方服務,從而決定其能否遵守我們的政策、適用法律和規例或是否會引起其他異議。如某些內容或第三方服務侵犯知識產權,或是不雅、誹謗性或粗穢的,或違反任何權利或對我們的服務安全或執行構成風險,我們可以刪除或拒絕提供或連結到某些內容或第三方服務。
在我們服務出現的第三方內容和服務可能不時受其他條款的約束,包括原先制作該等內容和服務的有關第三方(例如負責撰寫在我們服務所出現的報道的新聞機構或擁有您在我們的服務上取用的相關歌曲的版權的唱片公司)的條款。在該情況下,您同意就該第三方內容和服務遵守獲通知的更多條款和細則。
我們的服務的廣告內容
我們有些服務可能包含廣告或商業內容。您同意我們可以在我們的服務內加入、展示及在其他方面傳達廣告或商業內容,並(在合理可行的情況下)辨別已支付的服務和通訊。您亦同意,正如我們的《私隱政策》已更詳細解釋,我們會使用針對目標對象的廣告,嘗試提供更適合您並對您有用的廣告。
我們的知識產權
所有關於或有關我們的服務和軟件(包括任何日後的更新、升級和新版本)的知識產權將繼續歸我們和我們的特許持有人所有。除非本條款另行明確規定,否則您無權使用我們的知識產權。特別是,未經我們事先書面同意,您無權使用我們的商標或產品名稱(例如騰訊或QQ)、標識、域名或其他獨特品版特徵。您向我們提供任何有關我們服務的意見或建議全部均是自願的,我們可以酌情決定隨意使用該等意見和建議,而不須向您支付任何款項或對您負上任何其他責任。
如我們的服務需要您下載並使用我們提供的任何軟件,我們根據本條款(包括根據任何有關軟件或在您的特定設備使用該軟件的特定技術規定)賦予您有限、個人、非獨家、不可轉授、不可轉讓、免專利權費和可撤銷的軟件使用特許權,讓您使用我們的服務 。您對任何我們的軟件及我們的服務得使用亦受我們的《最終用戶特許協議》所載條款及條件的規範,該協議已藉提述納入本條款。請注意,特定軟件適用的條款和條件可能會補充這些特許條款。
除非我們根據適用法律或規例不得予以禁止,或您已事先獲得我們的書面同意,否則您不得對我們的軟件進行複製、修改、反編譯、倒序製造或嘗試抽取源代碼。如適用法律或規例授權您對我們的軟件進行反編譯或抽取源代碼,您須先聯絡我們以取得所需資料。
我們可能不時更新我們的軟件,該等更新可以自動或人手進行。請注意,如您沒有安裝軟件升級或新版本,我們的服務可能會難以妥善操作,甚至完全不能操作。我們不保證一定更新我們的軟件,或該更新軟件可以繼續支援您的設備或係統。
我們的服務對您的設備的使用
為使我們可向您提供我們的服務,我們可能需要取用或使用您用以取用該服務的相關設備(例如流動電話、平板電腦或桌面電腦), 例如我們有可能需要使用您的設備的處理器和儲存裝置以完成相關的軟件安裝,或我們可能需要取用您的聯絡名單以便提供某些我們應用程式內的互動功能。您同意我們就此取用您的設備。
我們會就某一特定服務如何在該服務內或在其他方面(例如作爲相關服務安裝程序的一部分而通過應用程式店鋪(app store))使用及取用您的設備提供進一步資料。您明白,倘若您不向我們授予該等取用或使用權,我們可能無法為您提供相關服務。
我們對任何在您的設備內的個人資料(按《私隱政策》的定義)的使用或取用均按照本條款(包括我們的《私隱政策》)的規定處理。
請注意,我們對於您就您對我們的服務或軟件的使用而產生或有關的任何第三方費用(包括任何您的互聯網及電訊服務供應商的費用)概不負責。
保證和免責條款
我們向您保證,我們定當合理審慎地憑著合理技巧來提供我們的服務 。
除了前段提供的保證外,在適用法律和規例允許的範圍內,我們所有服務和軟件均「按原狀」和「按提供狀況」而提供,我們與我們的關聯公司均沒有對我們的服務、我們的軟件或任何通過我們的服務提交、傳送或顯示的內容作出任何聲明、保證或給予任何承諾,包括: (i)我們的服務或軟件將不受幹擾、是安全的、沒有錯漏或沒有病毒;(ii) 我們的服務或軟件將會與您的設備相容;或 (iii) 我們的服務或軟件將具適銷質量、適合特定用途或沒有侵犯任何人的知識產權的任何聲明、保證或承諾。在適用法律和規例允許的範圍內,您放棄任何和所有的隱含聲明、保證和承諾。
對我們的服務負上法律責任
在適用法律和規例允許的範圍內,對於在任何情況下因本條款、或我們的服務或軟件而產生的所有申索,我們與我們的關聯公司負上的總責任合共不超過以下金額: (i) 您在最後一次提出申索之日前6個月,就使用與申索有關的特定服務或軟件所支付的金額;及 (ii) 100美元。
在適用法律和規例允許的範圍內,我們或我們的關聯公司在任何情況下均不會就本條款、《最終用戶特許協議》或我們的服務或軟件而對以下原因產生的損害負責: (i) 任何自然災害如水災、地震或瘟疫; (ii) 任何社會事件如戰爭、動亂或政府行為; (iii) 任何電腦病毒、木馬或其他因惡意程序或黑客攻擊產生的損害; (iv) 我們或您的軟件、係統或硬件故障或失靈,或任何通訊線路出現故障; (v) 不當或未獲准使用我們的服務或軟件; (vi) 您使用我們的服務或軟件違反本條款或《最終用戶特許協議》;或 (vii) 其他在我們無法合理控制或預見的原因。在適用法律和規例允許的範圍內,我們在任何情況下也不必對任何間接、特殊、相應而產、懲戒性或懲罰性的損害賠償或任何業務、收益、盈利、商譽、內容或數據的損失負責。
除非根據適用法規和規例可能屬於被豁免、受限制或被排除的範圍內,否則本條款沒有條文限制或排除以下任何法律責任:
即使本條款另有任何其他條文,本條款沒有任何條文限制或排除您在您司法管轄區的任何法定權利(包括根據適用消費者保障規例的任何權利),只要該等權利不屬於適用法規和規例所豁免、限制或排除的範圍內。
您同意您(以及您的組織(如您代表該組織使用我們的服務或軟件))賠償我們、我們的合夥人和我們的關聯公司因以下原因,包括: (i) 您使用我們的服務或軟件;或 (ii) 您違反本條款(包括《最終用戶特許協議》的條款),而產生的任何申索、起訴、訴訟、要求、損害賠償、債務、損失、費用、開支(包括訴訟費和律師費)和法律責任。
終止條款
由您使用我們的服務起直至您或我們終止您進入有關服務止的期間內均適用本條款。
我們可以暫停或終止您進入您的賬戶或我們的任何或所有服務: (i) 如我們合理相信您已違反本條款; (ii) 如您使用我們的服務對我們或我們的服務的其他用戶造成風險、可能導致我們面臨第三方提出申索的威脅,或可能影響我們的聲譽; (iii) 如您有很長時間沒有使用我們的服務;或 (iv) 任何其他原因。在合理可行情況下,我們會向您發出暫停或終止服務通知。
保留您的內容並設立後備檔案
在終止本條款後,我們只會根據本條款(包括《私隱政策》)保留並使用您的內容。如我們暫停或終止某服務,或您或我們終止您進入我們的服務,我們不保證我們可以將您的任何內容交還給您,而且我們可能會在服務終止後的任何時間未經通知而永久刪除您的內容。請確保您定期為您的內容設立後備檔案。
一般規定
本條款是您與我們就我們的服務而訂立的全部協議。您同意您不會為本條款未明確訂明的任何陳述而向我們提出申索。本條款任何條文(或任何條文部分)無效不會影響任何其他條文(或該條文其餘部分)的效力或強制執行能力。如法院裁定我們不能按本條款原訂的方式強制執行本條款的任何部分,我們可以在適用法律和規例容許強制執行的範圍內,採用類似條款取代該等條款,而本條款的其餘條款維持不變。凡延誤強制執行本條款的任何條文,一概不會被詮釋為放棄於該條文的任何權利。於本條款的任何權利和責任(就性質而言)應繼續有效,包括但不限於與各方各自的法律責任有關的任何責任或各方給予的賠償(如有),在本條款終止或屆滿後將繼續有效。
除了您與我們外,在符合任何適用的法律和規章下,任何人均無權通過法律的施行或其他方式,未經我們同意向任何人強制執行本條款,而您亦不可未經我們事先同意轉授、出讓或轉讓本條款或於本條款的任何權利或責任。我們可以未經事先獲得您的同意或未向您發出通知,隨意全部或局部出讓、轉讓或對外分包本條款或我們於本條款的權利和責任。 您確認知曉並同意,我們的合夥人或關聯公司在任何情況下均不必對本條款承擔任何法律責任。
管轄法律和爭議的解決
除了在以下範圍內: (i) 任何納入本條款的適用額外條款另行規定,或 (ii) 您的司法管轄區的適用法律和規例另行規定(例如,您可能在您的司法管轄區有法定權利向當地法院(包括小額錢債法院(或類似法院)提出申索或對申索作出抗辯),本條款以及本條款產生或有關的任何爭議或申索將受香港特別行政區的法律管轄。
凡因本條款產生、有關或相關的任何爭議、糾紛或申索(不論是合約、侵權或其他方面的),包括本條款的存在、效力、解釋、履行、違反或終止,均將根據提交《仲裁通知》時有效的《香港國際仲裁中心機構仲裁規則》,提交香港國際仲裁中心最後解決。仲裁地點為香港。仲裁庭只由一名仲裁員組成。仲裁程序所用語言為英文。
《 服務條款 》(美國特定條款)
如果您是我們的服務在美利堅合眾國的用戶,以下條款納入本條款之內,並在不一致的範圍內淩駕本條款。
如果您是加州居民,您同意放棄《加州民法》(California Civil Code)第 1542條及任何其他司法管轄區的類似條文(如您是該其他司法管轄區的居民),《加州民法》第 1542條規定:「一般豁免不延展至債權人在豁免生效時不知曉或不懷疑存在的對其有利的索賠,若其知曉,該豁免必定會對其與債權人之間的和解產生重大影響。」
本條款每一方不可撤回地放棄就本條款或根據本文擬進行的交易所產生或有關的任何和所有在有陪審團的情況下進行審訊的權利,或在任何法律程序中參與集體訴訟的權利。
《 服務條款 》(澳洲特定條款)
如果您是我們的服務在澳洲的用戶,以下條款納入本條款之內,並在不一致的範圍內淩駕本條款。
在適用法律和規例允許的最大範圍內,所有有關本條款或其標的事項但不包括在本條款內的明確或隱含擔保、保證、聲明或其他條款和條件,均排除在本條款之外。
本條款沒有任何條文排除、限制或修改任何適用法律和規例隱含或施加的、而且不可合法排除、限制或修改的任何擔保、保證、條款或條件、權利或補償。
如任何適用法律和規例隱含或施加任何不可被排除的擔保、條件、保證或條款(「不可排除條款」),但我們能夠限制您在不可排除條款被違反時所獲得的補償,則我們在不可排除條款被違反時負上的法律責任,按我們選擇的下述一項或多項補償為限:
Last modified: 15 May 2018
INTRODUCTION
Welcome to Tencent!
We offer a diverse range of services to our users. Your use of our products and services (“services” or “our services”) is subject to these Terms of Service (these "Terms") – so please read them carefully.
Thank you for reviewing these Terms – we hope you enjoy using our services.
If you have any questions about, or if you wish to send us any notices in relation to, these Terms, please contact us at termsconditions@qq.com.
Compliance with these Terms
These Terms apply to you if you are a user of our services anywhere in the world, except if you belong in any of the following categories: (i) a user of our services (regardless of nationality) in the People’s Republic of China; (ii) a citizen of the People’s Republic of China using our services anywhere in the world; or (iii) a Chinese-incorporated company using our services anywhere in the world. If you belong in any of those categories, you are subject instead to the Terms of Service (PRC Users) in your use of our services.
Please review these Terms and our policies and instructions to understand how you can and cannot use our services. You must comply with these Terms in your use of our services and only use our services as permitted by applicable laws and regulations, wherever you may be when you use them.
If you do not agree to these Terms, you must not use our services.
Contracting Entity
By using our services, you agree to enter into these Terms with Tencent International Service Pte. Ltd., a Singaporean company located at 10 Anson Road, #21-07 International Plaza, Singapore 079903 (“we”, “our” and “us”).
We may specify in certain of our service-specific terms that you are contracting with one of our affiliate companies (instead of Tencent International Service Pte. Ltd.) in relation to your use of the service (or services) to which the relevant service-specific terms apply. Where this is the case, the relevant contracting entity will be identified in the relevant service-specific terms, and these Terms (including the relevant service-specific terms) will apply between you and that identified contracting entity in relation to your use of the relevant service (or services).
Other terms in relation to these Terms
If you are under the age of 13, you must not use our services. If you are between the ages of 13 and 18 (or the relevant age in your jurisdiction where you are considered a minor), your parent or guardian must agree to these Terms (both for themselves and on your behalf) before you can use our services.
If you are using our services on behalf of a company, partnership, association, government or other organisation (your “Organisation”), you warrant that you are authorised to do so and that you are authorised to bind your Organisation to these Terms. In such circumstances “you” will include your Organisation.
We may translate these Terms into multiple languages. In the event there is any difference between the English version and any other language version of these Terms, the English version will apply (to the extent of the difference and to the extent permitted by applicable laws and regulations).
ADDITIONAL TERMS AND POLICIES
We offer a diverse range of services, so there are certain additional terms and policies that may be applicable to your use of all of our services or to specific services, as set out in this section and as otherwise notified to you from time to time. These additional terms of service and policies all form part of and are incorporated into these Terms.
Additional service-specific terms
Some of our services have additional terms specific to their use (as notified by us to you), and you must comply with such additional terms in your use of such services. Such service-specific terms include:
General End User Licence Agreement ("EULA") – which sets out terms applicable to your use of our software (including our mobile applications, desktop software and games); and
terms that may apply specifically to any special promotions (such as sweepstakes, contests and surveys) that we make available through our services.
Additional policies
The following are specific policies that you must comply with in using our services:
Privacy Policy – which sets out how we collect, store and use your personal information;
Cookies Policy – which sets out how we use cookies and log files in our services; and
Acceptable Use Policy – which sets out rules of good behaviour applicable to your use of our services.
Additional country-specific terms
If you are a citizen or a habitual resident of the following countries, the following country-specific terms will also apply to your use of our services:
Inconsistencies
To the extent that any additional terms or policies are different from these Terms, the relevant additional terms or additional policies will apply, except that nothing in those additional terms or policies will (unless expressly indicated otherwise in those additional terms or policies) amend the following sections of these Terms:
“Changes to these Terms and our services”;
“Our intellectual property rights and software”; and
“Liability for our services”.
However,to the extent that any country-specific terms differ from these Terms or any additional terms or policies, the relevant country-specific terms will apply, regardless of which section of these Terms is in question.
CHANGES TO TERMS AND OUR SERVICES
We may make changes to these Terms over time, so please come back and review them.
In addition, as our services and user experience are constantly evolving, we may from time to time (and to the extent permitted by applicable laws and regulations) add, change or remove features from our services (including in relation to whether a service is free of charge or not), or suspend or terminate a service altogether.
Where we consider that any changes to these Terms or our services are reasonably material, we will (where reasonably practicable) notify you (via our website, direct communication to you, or other means), prior to the change becoming effective.
By continuing to use our services after we make any changes to these Terms or our services, with or without notice from us, you are agreeing to be bound by these revised Terms.
YOUR ACCOUNT
You may need to create an account with us in order to access and use some of our services, such as a service-specific account or a QQ Number.
Your use of your QQ Number is subject to the QQ Numbers Policy, in addition to these Terms.
Your account is personal to you and you are prohibited from gifting, lending, transferring or otherwise permitting any other person to access or use your account. Your account name, user ID and other identifiers you adopt within our services remains our property and we can disable, reclaim and reuse these once your account is terminated or deactivated for whatever reason by either you or us.
You are responsible for: (i) safeguarding your account details, including any passwords used to access your account and our services, and (ii) all use of our services under your account. You must promptly notify us (in the case of a QQ Number, via the contact methods as set out in the QQ Numbers Policy) if you know or suspect that your account or password has been compromised. We will regard all use of your account on our services as being by you, except where we have received and acknowledged your notification to us regarding your account/password being compromised.
Account deactivation
You may be able to deactivate your service-specific account – please refer to the relevant service for further guidance.
PAYMENTS
You may, from time to time, make payments on our services (whether to us or any third parties) as part of your use of our services (including for the provision of our services or provision of certain additional features within our services). Our services-specific terms may set out further terms applying to such payments (including in relation to refunds (if any), billing arrangements and any consequences of failing to make timely payments). You must comply with all such terms in relation to such payments by you.
YOUR CONTENT
When you submit, upload, transmit or display any data, information, media or other content in connection with your use of our services (“Your Content”), you understand and agree that:
you will continue to own and be responsible for Your Content;
we will not sell Your Content to any third party;
our use of Your Content will be subject to our Privacy Policy;
you are giving us and our affiliate companies the right to use Your Content (with no fees or charges payable by us to you) including the right to create derivative works of, to publicly display and to publicly perform Your Content, for the purposes of providing, promoting, developing and trying to improve our services, including our relevant service that you submitted Your Content in and any other services that we may provide now or in the future;
we may use the name that you submit in connection with Your Content (whether that be your account name, real name or otherwise);
in using Your Content for these purposes, we and our affiliate companies may copy, reproduce, host, store, process, adapt, modify, translate, perform, distribute and publish Your Content worldwide in all media and by all distribution methods, including those that are developed in the future, provided that they are incorporated into our services which you use;
we may share Your Content with third parties that we work with to help provide, promote, develop and improve our services, but we will not sell Your Content to such third parties (other than our affiliate companies) for their use for their own purposes (i.e. for any purposes that are not related to our services); and
you will comply with these Terms, including our Acceptable Use Policy, in your submission of Your Content.
In addition, you agree that we and our affiliate companies (subject to these Terms, our Privacy Policy and applicable laws and regulations):
are allowed to retain and continue to use Your Content after you stop using our services - for example, where you have shared Your Content with other users of our services;
may be required to retain or disclose Your Content in order to comply with applicable laws or regulations, or in order to comply with a court order, subpoena or other legal process, or we and our affiliate companies may disclose Your Content in response to a lawful request by a government authority, law enforcement agency or similar body (whether situated in your jurisdiction or elsewhere); and
may need to disclose Your Content (including any information relating to your accounts with us) in order to enforce these Terms, protect our rights, property or safety, or the rights, property or safety of our affiliate companies or other users of our services.
You understand that even if you seek to delete Your Content from our services, it may as a technical and administrative matter take some time or not be possible to achieve this – for example, we may not be able to prevent any third party from storing or using any of Your Content that you have made public via our services.
We reserve the right to block or remove Your Content for any reason, including as is in our opinion appropriate or as required by applicable laws and regulations.
Responsibility for Your Content
You are solely responsible for Your Content and we recommend that you keep a back-up copy of it at all times. You must at all times ensure that: (i) you have the rights required to submit, transmit or display Your Content, and to grant us the rights as set out in these Terms; and (ii) Your Content (and our use of Your Content in accordance with these Terms) does not infringe or violate the rights of any person or otherwise contravene any applicable laws or regulations.
INFRINGEMENT OF RIGHTS
We may respond to notices of alleged infringement of rights (including infringement of intellectual property rights, defamation and infringement of other civil rights) and other claims and demands. If you have any such infringement-related concerns, please contact termsconditions@qq.com.
THIRD PARTY CONTENT AND SERVICES
We are not responsible for and we do not endorse, support or guarantee the lawfulness, accuracy or reliability of any content submitted to, transmitted or displayed by or linked by our services, including any Your Content or other content provided by other users of our services or by our advertisers. You acknowledge and agree that by using our services you may be exposed to content which is inaccurate, misleading, defamatory, offensive or unlawful. Any reliance on or use of any content on or accessible from our services by you is at your own risk. Your use of our services does not give you any rights in or to any content you may access or obtain in connection with your use of our services.
We also do not guarantee the quality, reliability or suitability of any third party services provided, made available, advertised or linked through our services, and we will bear no responsibility for your use of or relationship with any such third party services. If you access third party services through our services, you must comply with any terms and conditions applicable to those services.
We may review (but make no commitment to review) content or third party services made available through our services to determine whether or not they comply with our policies, applicable laws and regulations or are otherwise objectionable. We may remove or refuse to make available or link to certain content or third party services if they infringe intellectual property rights, are obscene, defamatory or abusive, violate any rights or pose any risk to the security or performance of our services.
There may be, from time to time, third party content and services on our services that are subject to further terms, including terms from the relevant third party that originally produced such content and services (for instance, the news agency that was responsible for writing a news article that then appears on our services, or the record company that owns the copyright to the relevant song that you have accessed on our services). In such cases, you agree to comply with any such further terms and conditions as notified to you in relation to such third party content and services.
ADVERTISING CONTENT ON OUR SERVICES
Some of our services may include advertising or commercial content. You agree that we are allowed to integrate, display and otherwise communicate advertising or commercial content in our services and that (where reasonably practicable) we will identify paid services and communications. You also agree that, as explained in more detail in our Privacy Policy, we use targeted advertising to try to make advertising more relevant and valuable to you.
OUR INTELLECTUAL PROPERTY RIGHTS
All intellectual property rights in or to our services and software (including any future updates, upgrades and new versions) will continue to belong to us and our licensors. Except as expressly provided in these Terms, you have no right to use our intellectual property rights. In particular, you have no right to use our trade marks or product names (for example, “Tencent”, or “QQ”), logos, domain names or other distinctive brand features without our prior written consent. Any comments or suggestions you may provide regarding our services are entirely voluntary and we will be free to use these comments and suggestions at our discretion without any payment or other obligation to you.
Where our services involve you downloading and using any software provided by us, we grant you a limited, personal, non-exclusive, non-sublicensable, non-transferrable, royalty-free and revocable licence to use the software in order to use our services in accordance with these Terms (including any specific technical requirements that relate to the software or its use on your particular device). Your use of any of our software and services is also subject to the terms and conditions set out in our General EULA, which is incorporated by reference into these Terms. Please note that these licence terms may be supplemented by terms and conditions applicable to the specific software.
You may not copy, modify, reverse compile, reverse engineer or extract source codes from our software, except to the extent that we may not prohibit you from doing so under applicable laws or regulations or you have our prior written consent to do so. Where applicable laws or regulations entitle you to reverse compile or extract source codes from our software, you will first contact us to request the information you need.
We may from time to time provide updates to our software. Such updates may occur automatically or manually. Please note that our services may not operate properly or at all if upgrades or new versions are not installed by you. We do not guarantee that we will make any updates available for any of our software, or that such updates will continue to support your device or system.
USE OF YOUR DEVICE BY OUR SERVICES
In order for us to provide our services to you, we may require access to and/or use of your relevant device (e.g. mobile phone, tablet or desktop computer) that you use to access that relevant service – for example, we may need to use your device's processor and storage to complete the relevant software installation, or we may need to access your contact list to provide certain interactive functions within our apps. You agree to give us such access to and use of your device.
We will provide further information regarding how a particular service uses and accesses your device within that relevant service or in another manner (e.g. via the relevant app store as part of the relevant service's installation process). You understand that if you do not provide us with such right of use or access, we may not be able to provide the relevant service to you.
Any Personal Information (as defined in the Privacy Policy ) that we use or access within your device will be treated in accordance with these Terms, including our Privacy Policy .
Please note that we are not responsible for any third party charges you incur (including any charges from your internet and telecommunication services providers) in relation to or arising from your use of our services or software.
WARRANTY AND DISCLAIMER
We warrant to you that we will provide our services using reasonable care and skill.
APART FROM THE WARRANTY IN THE PRECEDING SENTENCE, TO THE EXTENT PERMITTED BY APPLICABLE LAWS AND REGULATIONS, ALL OF OUR SERVICES AND SOFTWARE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS AND NEITHER US NOR ANY OF OUR AFFILIATE COMPANIES MAKE ANY REPRESENTATION OR WARRANTY OR GIVES ANY UNDERTAKING IN RELATION TO OUR SERVICES, OUR SOFTWARE OR ANY CONTENT SUBMITTED, TRANSMITTED OR DISPLAYED BY OUR SERVICES, INCLUDING: (I) ANY REPRESENTATION, WARRANTY OR UNDERTAKING THAT OUR SERVICES OR SOFTWARE WILL BE UNINTERRUPTED, SECURE OR ERROR-FREE OR FREE FROM VIRUSES; (II) THAT OUR SERVICES OR SOFTWARE WILL BE COMPATIBLE WITH YOUR DEVICE; OR (III) THAT OUR SERVICES OR SOFTWARE WILL BE OF MERCHANTABLE QUALITY, FIT FOR A PARTICULAR PURPOSE OR NOT INFRINGE THE INTELLECTUAL PROPERTY RIGHTS OF ANY PERSON. TO THE EXTENT PERMITTED BY APPLICABLE LAWS AND REGULATIONS, YOU WAIVE ANY AND ALL IMPLIED REPRESENTATIONS, WARRANTIES AND UNDERTAKINGS.
LIABILITY FOR OUR SERVICES
TO THE EXTENT PERMITTED BY APPLICABLE LAWS AND REGULATIONS, THE TOTAL AGGREGATE LIABILITY OF US AND OUR AFFILIATE COMPANIES FOR ALL CLAIMS IN CONNECTION WITH THESE TERMS, THE GENERAL EULA OR OUR SERVICES OR SOFTWARE, ARISING OUT OF ANY CIRCUMSTANCES, WILL BE LIMITED TO THE GREATER OF THE FOLLOWING AMOUNTS: (I) THE AMOUNT THAT YOU HAVE PAID TO US FOR YOUR USE OF THE SPECIFIC SERVICE OR SOFTWARE TO WHICH THE CLAIM RELATES IN THE 6 MONTHS IMMEDIATELY PRECEDING THE DATE OF THE MOST RECENT CLAIM; AND (II) USD100.
TO THE EXTENT PERMITTED BY APPLICABLE LAWS AND REGULATIONS, IN NO EVENT WILL WE OR ANY OF OUR AFFILIATE COMPANIES BE LIABLE IN CONNECTION WITH THESE TERMS, THE GENERAL EULA OR OUR SERVICES OR SOFTWARE FOR ANY DAMAGES CAUSED BY: (I) ANY NATURAL DISASTER SUCH AS FLOODS, EARTHQUAKES OR EPIDEMICS; (II) ANY SOCIAL EVENT SUCH AS WARS, RIOTS OR GOVERNMENT ACTIONS; (III) ANY COMPUTER VIRUS, TROJAN HORSE OR OTHER DAMAGE CAUSED BY MALWARE OR HACKERS; (IV) ANY MALFUNCTION OR FAILURE OF OUR OR YOUR SOFTWARE, SYSTEM, HARDWARE OR CONNECTIVITY; (V) IMPROPER OR UNAUTHORISED USE OF OUR SERVICES OR SOFTWARE; (VI) YOUR USE OF OUR SERVICES OR SOFTWARE IN BREACH OF THESE TERMS OR THE GENERAL EULA; OR (VII) ANY REASONS BEYOND OUR REASONABLE CONTROL OR PREDICTABILITY. NOR WILL WE, TO THE EXTENT PERMITTED BY APPLICABLE LAWS AND REGULATIONS, BE LIABLE UNDER ANY CIRCUMSTANCES FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES OR FOR ANY LOSS OF BUSINESS, REVENUES, PROFITS, GOODWILL, CONTENT OR DATA.
Nothing in these Terms limits or excludes any of the following liabilities, except to the extent that such liabilities may be waived, limited or excluded under applicable laws and regulations:
any liability for death or personal injury;
any liability for gross negligence or wilful misconduct; or
any other liability to the extent that such liability cannot be waived, limited or excluded under applicable laws and regulations.
NOTWITHSTANDING ANY OTHER PROVISIONS OF THESE TERMS, NOTHING IN THESE TERMS LIMITS OR EXCLUDES ANY OF YOUR STATUTORY RIGHTS IN YOUR JURISDICTION (INCLUDING ANY RIGHTS UNDER APPLICABLE CONSUMER PROTECTION REGULATION), TO THE EXTENT THESE MAY NOT BE EXCLUDED OR WAIVED UNDER APPLICABLE LAWS AND REGULATIONS.
YOU AGREE THAT YOU (AND YOUR ORGANISATION, IF YOU ARE USING OUR SERVICES OR SOFTWARE ON BEHALF OF SUCH ORGANISATION) INDEMNIFY US, OUR PARTNERS AND OUR AFFILIATE COMPANIES FROM AND AGAINST ANY CLAIM, SUIT, ACTION, DEMAND, DAMAGE, DEBT, LOSS, COST, EXPENSE (INCLUDING LITIGATION COSTS AND ATTORNEYS’ FEES) AND LIABILITY ARISING FROM: (I) YOUR USE OF OUR SERVICES OR SOFTWARE; OR (II) YOUR BREACH OF THESE TERMS (INCLUDING ANY TERMS OF THE GENERAL EULA).
Termination
These Terms will apply to your use of our services until access to the relevant services is terminated by either you or us.
We may suspend or terminate your access to your account or any or all of our services: (i) if we reasonably believe that you have breached these Terms; (ii) if your use of our services creates risk for us or for other users of our services, gives rise to a threat of potential third party claims against us or is potentially damaging to our reputation; (iii) if you fail to use our services for a prolonged period; or (iv) for any other reason. Where reasonably practicable, we will give you notice of any suspension or termination.
Retention and back-up of Your Content
Following termination of these Terms, we will only retain and use Your Content in accordance with these Terms, including the Privacy Policy . Where we suspend or terminate a service, or where your access to our services is terminated by you or us, we do not guarantee that we will be able to return any of Your Content back to you and we may permanently delete Your Content without notice to you at any time after termination. Please ensure that you regularly back up Your Content.
GENERAL
These Terms are the entire agreement between you and us in relation to our services. You agree that you will have no claim against us for any statement which is not explicitly set out in these Terms. The invalidity of any provision of these Terms (or parts of any provision) will not affect the validity or enforceability of any other provision (or the remaining parts of that provision). If a court holds that we cannot enforce any part of these Terms as drafted, we may replace those terms with similar terms to the extent enforceable under applicable laws and regulations, without changing the remaining terms of these Terms. No delay in enforcing any provision of these Terms will be construed to be a waiver of any rights under that provision. Any rights and obligations under these Terms which by their nature should survive, including but not limited to any obligations in relation to the liability of, or indemnities (if any) given by, the respective parties, will remain in effect after termination or expiration of these Terms.
No person other than you and us will (subject to any applicable laws and regulations) have any right to enforce these Terms against any person, and you may not delegate, assign or transfer these Terms or any rights or obligations under these Terms, without our prior consent. We may freely assign, transfer or sub-contract these Terms or our rights and obligations under these Terms, in whole or in part, without your prior consent or notice. You acknowledge and agree that in no event will our partners or affiliate companies have any liability under these Terms.
GOVERNING LAW AND DISPUTE RESOLUTION
Except to the extent that: (i) any applicable additional terms incorporated into these Terms provide differently, or (ii) the applicable laws and regulations of your jurisdiction mandate otherwise (for instance, you may have statutory rights in your jurisdiction in relation to bringing or defending claims in a local court (including small claims court (or similar court)), these Terms and any dispute or claim arising out of or in connection with these Terms will be governed by the law of the Hong Kong Special Administrative Region.
Any dispute, controversy or claim (whether in contract, tort or otherwise) arising out of, relating to, or in connection with these Terms, including their existence, validity, interpretation, performance, breach or termination, will be referred to and finally resolved by arbitration administered by the Hong Kong International Arbitration Centre under the Hong Kong International Arbitration Centre Administered Arbitration rules in force when the Notice of Arbitration is submitted. The seat of the arbitration will be Hong Kong. There will be one arbitrator only. The arbitration proceedings will be conducted in English.
TERMS OF SERVICE (USA-SPECIFIC TERMS)
If you are a user of our services in the United States of America, the below terms are incorporated into these Terms, and override these Terms to the extent of any inconsistency.
If you are a California resident, you agree to waive California Civil Code Section 1542, and any similar provision in any other jurisdiction (if you are a resident of such other jurisdiction), which states: "A general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the release, which, if known by him must have materially affected his settlement with the debtor.”
EACH OF THE PARTIES HERETO IRREVOCABLY WAIVES ANY AND ALL RIGHT TO TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION IN ANY LEGAL PROCEEDING ARISING OUT OF OR RELATING TO THESE TERMS OR THE TRANSACTIONS CONTEMPLATED HEREBY.
TERMS OF SERVICE (AUSTRALIA-SPECIFIC TERMS)
If you are a user of our services in Australia, the below terms are incorporated into these Terms, and override these Terms to the extent of any inconsistency.
All express or implied guarantees, warranties, representations, or other terms and conditions relating to these Terms or their subject matter, not contained in these Terms, are excluded from these Terms to the maximum extent permitted by applicable laws and regulations.
Nothing in these Terms excludes, restricts or modifies any guarantee, warranty, term or condition, right or remedy implied or imposed by any applicable laws and regulations which cannot lawfully be excluded, restricted or modified.
If any guarantee, condition, warranty or term is implied or imposed by any applicable laws and regulations and cannot be excluded (a “Non-Excludable Provision”), and we are able to limit your remedy for a breach of the Non-Excludable Provision, then our liability for breach of the Non-Excludable Provision is limited to one or more of the following at our option:
in the case of goods, the replacement of the goods or the supply of equivalent goods, the repair of the goods, the payment of the cost of replacing the goods or of acquiring equivalent goods, or the payment of the cost of having the goods repaired; or
in the case of services, the supplying of the services again, or the payment of the cost of having the services supplied again.